Receptionist

GENERAL DESCRIPTION & PURPOSE

The Cold Climate Housing Research Center is a private non-profit corporation that promotes sustainable, durable, healthy building technologies in the Circumpolar North.

Our research includes public education, policy analysis, economic research and deployment pertaining to housing in cold climates. We also design and demonstrate prototype homes for rural Alaska that match the climate, resources, culture, and economy of individual communities. We work with housing and government agencies, tribal entities, for-profit and nonprofit organizations to build better housing, and are supported through grants and private donations.

CCHRC is in search of an experienced and motivated Front Office Receptionist to join an innovative team (and dogs) in Fairbanks, Alaska working to catalyze efficient and quality housing solutions throughout the circumpolar north through education and applied research.  Answer inquiries and provide information to the public, customers, visitors, and other interested parties regarding activities conducted at our Research Testing Facility.

LOCATION & SCHEDULE

Hours for this position is approximately 20 hours a week.  This role is in-person, as are all the CCHRC staff. The workday schedule is flexible, but some attendance at team and partner meetings, which happen between 9AM - 4PM AK, is a must. Occasionally, there will be staff needed outside these hours. CCHRC is open from Monday through Thursday 9 am  to 4pm.

COMPENSATION

Compensation is negotiable based on experience and can range between $15-20/hour. This job does not include benefits that include medical, employer matching IRA, holidays and competitive comp time.

JOB DUTIES

1. Receiving guests and answering telephones; Screen calls/correspondence, answer routine inquiries, and/or provide information or refer inquiries to appropriate staff members.
2. Sending, picking up and distributing mail.
3. Maintaining a clean and neat appearance in the CCHRC offices.
4. Logging all calls, emails, walk-in questions in the CRM platform.
5. Responding to routine requests for information.
6. Assisting with projects as needed.
7. Maintaining CCHRC calendars; and schedule appointments, Schedule meetings, and any logistical support.
8. Assist with travel accommodations and arrangements as necessary.
9. Other duties as assigned.

REQUIRED EXPERIENCE

1. Excellent communication and interpersonal skills.
2. Proficiency in digital filing systems and office software (e.g., Google Suite, Canva).
3. Ability to work independently and as part of a team.

DESIRED EXPERIENCE

1. Professional administrative/office experience;
2. Strong written and oral communications skills;
3. Strong organizational skills;
4. Ability to work closely and cooperatively with others;
5. Maintains confidentiality;
6. Passion for mission and community building
7. Ability to lift 25 pounds

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Cold Climate Housing Research Center to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.
 

HOW TO APPLY

Please complete the form linked HERE including submitting all requested application materials.